Shipping policy
Free shipping anywhere in Australia for orders over $100 AUD.
Australian orders under $100 – Flat rate of $10 per order.
Express delivery $15 per order.
New Zealand orders – Flat rate of AU $25 per order.
Standard delivery time expected
- Australia: 3 – 10 days
- New Zealand: 7 – 14 days
Express delivery time expected
- Delivery time is approximately 1-2 business days
- New Zealand: 2-5 business days
We process our online orders from Monday – Friday. Our warehouse takes up to 48 hours from receiving your order to dispatch it. Once your order has been dispatched, you will receive an email containing your Australia Post tracking number. Standard delivery time is between 3-10 working days from dispatch for orders within Australia and 7-14 working days from dispatch for orders within New Zealand.
*Please note due to extreme weather conditions, there unfortunately may be delays with Australia Post. Unfortunately, once your parcel has been dispatched from our warehouse & is with Australia Post, we are not able to control the delivery duration.
All orders are delivered via registered Australia Post and therefore we recommend your work or other suitable daytime address to ensure someone is available to accept your order. If no one is available to accept delivery, a card will be left for you and the parcel will be taken to your nearest Post Office where you can collect it. We happily deliver to P.O. Boxes.
To check your expected delivery times, click on the following link: https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/
If your shoes are taking longer than expected to arrive, please contact AusPost directly for a parcel progress update.
Sayso does not take any responsibility for goods lost, stolen or damaged in transit.
Import Duty and Taxes
Please be aware that deliveries to New Zealand may be subject to duty and tax on arrival, and your goods will not be released until payment has been made. We would recommend checking with your local customs to find out if there will be charges on arrival before placing your order.